Refund Policy
Learn about our refund terms and conditions.
Refund Duration:
Refund requests must be submitted within of the original purchase date.
Refund Mode:
Approved refunds will be processed via within 5-10 business days.
1 Eligibility for Refund
Refunds may be issued if a service fails to deliver as described, or if there is a technical issue on our end that prevents the service from functioning properly.
2 Non-Refundable Items
Credits that have been partially or fully consumed are non-refundable. Services that have been successfully delivered cannot be refunded. Promotional credits are non-refundable.
3 How to Request a Refund
To request a refund, contact our support team with your order details and reason for the refund request. We will review your request within 24-48 hours.
4 Processing Time
Approved refunds will be processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider.
5 Disputes
If you disagree with a refund decision, you may escalate the matter by contacting our management team. We are committed to resolving disputes fairly.